Employment with JA Worldwide

If you’re motivated by JA’s global mission, scale, and impact, we invite you to apply for a position with our organization.

As one of the world’s largest and most-impactful youth-serving NGOs, JA Worldwide delivers hands on, immersive learning in entrepreneurship, work readiness, and financial capability. Reaching more than 23 million young people each year through over 790,000 teachers and business volunteers, JA Worldwide is one of few organizations with the scale, experience, and passion to build a boundless future for the next generation of innovators, entrepreneurs, and leaders. 

 JA Worldwide is a network of teams: Each JA entity has its own board of directors and staff and each operation, whether large or small, works with young people, has an online presence, raises funds, manages finances, delivers programs, organizes events, collects/shares data, and handles diverse legal and compliance issues. When it comes to technology, the JA network operates with a fixed-flexible-freestyle approach where some solutions are global (fixed) while others are regional (flexible) or entirely local (freestyle).  

JA Worldwide has been selected as one of the top ten NGOs in the world in annual rankings since 2019 and is a five-time nominee for the Nobel Peace Prize.

JA Is for Everyone, Everywhere

At JA Worldwide, not only are we committed to diversity of race, ethnicity, age, gender and gender identity, and sexual orientation in our staff, boards, and volunteers, we also highly value diversity of ideas, skillsets, industries, and geography to ensure our students are exposed to the greatest possible range of experiences and perspectives.

To best serve our students and offer them the experiences and role models they need to build self-efficacy, we seek to ensure that the JA network—including staff, teachers, business volunteers, and board members—is as inclusive as our students and alumni. With direct access to adults who share a similar background and set of experiences, JA students gain the confidence to amplify their voices, build sustainable movements, and work toward a better world. Read more.


Learning Experience (LX) Designer

At JA Worldwide, we are committed to innovation and impact in education. The driving force behind our growth and partner satisfaction is a skilled and passionate Education Team. We are seeking a Learning Experience Designer to join our learning design team and contribute to the creation and delivery of impactful, learner-centered experiences.

This role involves designing engaging and effective learning experiences, developing high-quality learning content and resources, and leveraging ed-tech solutions to enhance global educational outcomes. The Learning Experience Designer will collaborate with internal and external stakeholders across the JA network to ensure our programs meet the needs of learners and stakeholders worldwide. 

Key Responsibilities

  • Be a key member of the global learning design team, contributing expertise in design, curriculum development, AI, and digital/ed-tech solutions.

  • Manage specific learning experience (LX) projects in collaboration with the JA network.

  • Create and iterate on innovative learning materials, tools, and resources that align with JA’s educational objectives. Examples of projects include:

    • Global editions of core JA learning experiences

    • Support for initiatives such as JA Navigator, JA Boost, and the Global Leadership Conference (GLC)

    • Development and iteration of board orientation courses

  • Identify and recommend appropriate technologies to support learning resources.

  • Develop content that leads to certifications or digital badges (e.g., a badge in project management).

  • Support the creation of diverse training content for JA staff, focusing on both LX and other areas.

  • Continuously improve learning experiences at JA, incorporating human-centered service design and user research methodologies.

  • Facilitate knowledge-sharing related to LX across the JA network and within the broader global LX community.

  • Respond to requests for information and support on ongoing learning design projects.

  • Work closely with the Operations and Development teams to ensure timely delivery of learning design projects, as well as with the Marketing/Design team to maintain brand standards for all deliverables.

  • Monitor and evaluate learning outcomes to inform continuous improvement.

  • Facilitate workshops or training sessions to support the adoption and implementation of learning resources.

Key Skills and Qualifications

  • Experience in learning design and research: At least two years of experience in learning design, curriculum development, user-experience (UX) design, classroom experience, or other relevant experience. Skilled in creating engaging youth and adult learning experiences using qualitative research and human-centered design methodologies. A bachelor’s or master’s degree in education or related fields, such as educational technology, curriculum development, or instructional design, is preferred.

  • Proficiency in digital learning and tools: Familiar with digital and mobile-enabled learning, microlearning, learning management systems, and emerging ed-tech tools. Capable of producing design deliverables such as wireframes, prototypes, and screen flows. Experience in integrating AI technologies into learning design is preferred.

  • Strong communication and collaboration: Excellent written and verbal communication skills in English (additional languages a plus), with the ability to lead multi-stakeholder workshops and peer-learning sessions. Experienced in collaborating across international, cross-functional teams.

  • Global and human-centered perspective: Passionate about education and designing learning resources tailored to diverse audiences and contexts, with an understanding of Theory of Change principles and immersive learning frameworks.

  • Proven results: A track record of delivering impactful learning solutions in dynamic, collaborative environments.

As JA Worldwide transitions into our next strategic plan, this role will drive and support key global education initiatives that will enable our goal to deliver 100 million student learning experiences per year by 2050.  

If you are passionate about designing transformative learning experiences and thrive in a collaborative, global environment, we invite you to join us in shaping the future of education. 

Location 

This is a remote, full-time position.

Compensation 

Compensation will be determined based on location, relevant experience, and the employment or engagement arrangement. Benefits are available to eligible employees. Applicable compensation ranges will be provided in accordance with local requirements.

How to Apply

Please send your resumé and cover letter to hr@jaworldwide.org.  


Learning Experience (LX) Implementation Specialist

At JA Worldwide, our Education Team supports the development, implementation, and continuous improvement of learning experiences across our global network. We are seeking an Implementation Specialist, Learning Experiences to help JA teams successfully access, adopt, and implement global learning experiences and related resources.

Reporting to the Director, Learning Experiences, the Implementation Specialist will provide day-to-day implementation support across JA Worldwide’s global Learning Experience portfolio. This person will work closely with JA network teams and colleagues across Education and Technology to coordinate learning experience implementation, provide hands-on platform and member support, manage resources and operational workflows, maintain implementation documentation, and respond to member needs. 

This is a hands-on, service-oriented role for someone who is highly organized, responsive, and comfortable communicating with colleagues across countries, cultures, and varying levels of technical and educational experience. The ideal candidate enjoys helping others, can translate complex information into clear and practical guidance, and understands how thoughtful implementation support contributes to high-quality learning experiences.

Key Responsibilities

  • Provide day-to-day implementation support to JA network teams adopting and delivering JA Worldwide learning experiences and related resources, including direct support, troubleshooting, and follow-up on implementation needs.

  • Build positive working relationships with JA network teams, developing an understanding of their needs, contexts, and implementation challenges.

  • Coordinate and track learning experience requests, access, distribution, and implementation activities across the JA network. Answer member questions and provide clear, timely, and practical guidance through email, virtual meetings, community calls, and other support channels.

  • Provide hands-on support for Education-owned digital learning platforms, including course setup and configuration, course codes, content updates, user access and permissions, and troubleshooting implementation issues.

  • Maintain learning experience resources and shared repositories, ensuring materials are current, organized, accessible to the JA global network, and appropriately permissioned.

  • Maintain and improve implementation of workflows, forms, automated communications, documentation, guides, and other resources that support consistent and effective implementation.

  • Support onboarding, training, community calls, and knowledge-sharing opportunities for JA staff implementing learning experiences, including support for the LX-Tech Community.

  • Gather and synthesize implementation feedback, identify recurring needs and opportunities to improve resources, workflows, and member support, and share actionable insights and recommended solutions with the Education Team.

  • Work closely with colleagues across Education and Technology to resolve implementation challenges, escalating technical issues to the Technology Team when appropriate, and keeping members informed through resolution.

  • Contribute to a collaborative, member-centered approach that supports consistent and effective delivery of JA learning experiences.

  • Communicate implementation updates, requirements, timelines, and changes clearly and consistently to relevant stakeholders.

Key Skills and Qualifications

  • Strong organization and follow-through: Manage multiple requests, resources, workflows, and deadlines with strong attention to detail and consistent follow-through. Experience supporting multiple projects and stakeholders is preferred.

  • Strong communication and collaboration: Excellent written and verbal communication skills in English, with the ability to explain processes and technical information clearly, patiently, and respectfully. Demonstrated ability to collaborate effectively with colleagues across countries, cultures, time zones, roles, and varying levels of technical and educational experience. Strong interpersonal and support skills, with a commitment to listening attentively, responding promptly, and ensuring members feel informed and supported. Confident facilitating virtual meetings, onboarding and training sessions, and community calls. Additional language skills are a plus.

  • Digital platforms and problem-solving: Ability to learn, navigate, and support digital learning platforms and tools, including course configuration, user access, content management, workflows, and troubleshooting. Demonstrated practical problem-solving skills, including investigating implementation and platform issues, identifying effective solutions, providing direct user support, and determining when escalation is necessary. Able to create clear, user-friendly documentation, instructions, guides, and other support resources. Experience with Microsoft 365, SharePoint, Power Automate, Articulate 360, H5P, learning management systems, or similar tools is preferred.

  • Adaptability and initiative: Comfortable learning new tools and processes, working independently, and identifying practical ways to improve implementation and support.

Relevant experience and education: Relevant professional experience in education, learning and development, program implementation, training, operations, or member or customer support. Experience supporting the implementation and delivery of learning programs, curricula, digital courses, or educational resources is preferred, particularly in educational settings such as teaching, facilitation, instructional support, curriculum implementation, educational technology, or youth program delivery.

Experience working in an international, multicultural, nonprofit, or network-based organization is a plus. A bachelor’s degree in education or a related field is preferred. 

Location 

This is a remote, full-time position. 

Compensation 

Compensation will be determined based on location, relevant experience, and the employment or engagement arrangement. Benefits are available to eligible employees. Applicable compensation ranges will be provided in accordance with local requirements.

How to Apply

Please send your resumé and cover letter to hr@jaworldwide.org.